HashPack Wallet

HashPack Wallet | Powering your web3 adventure

HashPack Wallet is a self-custodial top HBAR wallet, which means HashPack doesn’t own the assets in the user’s wallet, nor can they access it. This also means users will control their account data and assets. The wallet encrypts all your data on your device and doesn’t transmit over the internet or keep it on any external server. Therefore, losing the secret private keys or mnemonic phrase means that even the HashPack cannot assist you in restoring your wallet. So ensure to always keep the private keys secure. HashPack Wallet is accessible as a mobile app for iPhone and Android mobile devices, a browser-based app, and a web extension.

How to Create a New Wallet on HashPack Wallet?

  • To get the HashPack Wallet extension on your device, you should move to the official HashPack website and tap the Install to Chrome tab. 
  • Also, you can install HashPack Wallet mobile apps on your iOS and Android through Apple Store/Google Play. 
  • After downloading the extension, pin it to your web browser by tapping the Jigsaw icon and selecting the Pin icon next to the browser extension. 
  • After this, you should develop a strong password that you will require every time you unlock the wallet on your computer. 
  • If you are a newbie, hit the Create New Wallet tab to create a new wallet account. 
  • On the next page, you can set up the wallet as a browser extension or with your Ledger hardware wallet. 
  • If you wish to set up HashPack on your browser extension, note the 24-word seed phrase. Remember to note the phrase in the same sequence as it is visible on the screen. 
  • Next, you should authenticate your recovery phrase by specifying certain missing words. 
  • After this, give a name to your account (optional) and press the Create Wallet button at the bottom to complete the process.  
  • That’s all; you have set up your first wallet account HashPack. Get started by adding some assets to your wallet, or buy HBAR with fiat assets via the MoonPay and Banxa integration, simply hit the Buy HBAR tab.

Instructions to Set Up Ledger with HashPack Wallet

HashPack lets you set up a new wallet account or access the existing wallet on your Ledger hardware device in simple steps. Use Google Chrome on your desktop for best results and connect the Ledger through USB. 

Get the Ledger Live App

  • Firstly, you must download the Ledger Live app. The app functions on Linux, Mac, Windows, Android, and iOS devices. Ledger Live has an interactive setup procedure; just launch the app to start.   
  • Follow the steps to protect your PC or smartphone with a PIN code and jot down the 24-word seed phrase. Keep this data secure, and don’t share it with anyone. 

Install the Hedera App

You must install the Hedera app after setting up the Ledger hardware wallet. 

  • Launch the Ledger Live app and unlock your Ledger by providing the PIN. 
  • Then, navigate and hit the Manager button. 
  • Look for Hedera using the App Catalog tab. 
  • After this, press the Install button to install the app on your device. 

Creating an Account with Ledger on HashPack Wallet

After setting up Ledger Live and installing the Hedera app, you can integrate the Ledger device with HashPack. In this guide, we are setting up a Hedera mainnet account using Chrome and connecting the Ledger device through USB to a desktop. 

  • First, you must Create a Password to encrypt your device safely. Note: if you are utilizing HashPack Wallet on different browsers or devices, you must create a password and import the account on every device or browser.
  • After this, go through the Privacy Policy and Terms of Service and hit Next. 
  • Then, you should hit the Create New Wallet button and choose the New Wallet using the Ledger option. 
  • Next, connect your Ledger device to the desktop device through USB. 
  • Unlock the Ledger and launch the Hedera app and wait. 
  • Tap the Connect tab on HashPack. 
  • You should choose WebUSB, WebHID, or Bluetooth based on how you connected the Ledger. 
  • After this, a browser alert might become visible with a message wallet.hashpack.app wants to connect. You must approve this connection. 
  • If you connect Ledger through USB, choose the WebUSB option on HashPack. 
  • Ensure the Hedera app is open on your Ledger device, and hit the Get Public Key tab on HashPack. 
  • After this, you will obtain a Success message on HashPack; tap Next. 
  • Next, provide a nickname for your HashPack Wallet. Hit Create Wallet. 
  • Secure your account data, and jot down the Account ID. You will use this to receive, transact, and pay with HBAR. You will require the Account ID when restoring or importing your account. 
  • Tap on the box, then tap the Let’s Go! Tab. 
  • All done; you have successfully integrated the Ledger device with HashPack Wallet. 

How to Fix HashPack Wallet Issues?

HashPack might not function for your device due to problems that your smartphone or PC may have or the internet connection issue. You have designed a list of common fixes below to help you to solve the issue. 

HashPack App is not Loading or Functioning Properly 

  • The HashPack mobile app server might be down, creating the login error. Try it after a couple of minutes. 
  • The wifi or smartphone data connection is not functioning properly. Check the network connection. 
  • Plenty of users utilize the mobile app at the same time. Try it after some time. 

Hashpack Installation Issues

  • Ensure your device data/wifi connection is stable and strong. 
  • Check the device storage space. If your disk has insufficient space, the HashPack app will not get installed on your device. 
  • Validate that the mobile app you are installing supports the operating system of your device.

Hashpack App Updating Errors 

  • Check your device data/wifi connection and verify it functions properly. It might be down and restricting you from updating the app. 
  • Ensure that your device has enough storage space to download updates. Insufficient space can lead to update failure. 

Frequently Asked Questions

Ques: How do I import an existing wallet to HashPack Wallet?

Ans:  Open the HashPack Wallet Chrome extension or HashPack mobile app. 

  • After unlocking HashPack, hit the Import Wallet button on the homepage. 
  • Then, specify your wallet ID and the seed phrase or private key. 
  • After authenticating the data with the Hedera network, you can give a name to your wallet. 

Ques: How can I change USDC to HBAR using HashPack Wallet?

Ans: Token swap is a key feature of DeFi (decentralized finance), and HashPack lets you swap crypto tokens in-wallet.

  • Launch the HashPack Wallet app or extension and move to the Swap section. 
  • Then, choose the desired token you need to exchange and the token you wish to obtain. 
  • Next, provide the amount, and the HashPack swapping technology will display the amount you will obtain. 
  • If everything looks correct, hit the Swap tab. 

Ques: How to purchase HBAR and USDC in HashPack Wallet using Banxa?

Ans: You must sign into your HashPack Wallet account and tap the Buy/Sell button. 

  • Then, choose the Buy HBAR/USDC with Banxa option. If you need to buy USDC, associate the token with your wallet by hitting the Yes tab. 
  • After this, Banxa will load in the HashPack. You will get the option of purchasing USDC or HBAR using the desired fiat currency. 
  • Next, provide the details of your payment method and the amount you need to buy. Tap the Create Order button. 
  • Banxa may ask for KYC data. 
  • After completing KYC, your transaction will also be complete. 

Ques: Why haven’t I received rewards for the staked tokens in HashPack Wallet? 

Ans: There are some reasons behind not getting the staking rewards. If you haven’t staked the HBAR tokens for 48 hours, the rewards will not accumulate. If you have changed the staking node or unstaked & staked the tokens again, you will not earn the HBAR staking rewards, as the timer will reset. Contact the Hedera support team if you meet these needs and cannot redeem the rewards. 

Ques: How can I browse the NFT marketplace with HashPack Wallet?

Ans: Look for your desired NFT collections and purchase with the ease of your wallet. 

  • Open the HashPack Wallet app or extension. 
  • Next, tap the NFT tab and select the Market option. Then, you can check the latest listings via SentX and also search and filter by particular NFT collections. 

After selecting the desired NFT, hit the Buy NFT tab. You don’t need to pay additional fees to use this in-wallet marketplace.